Privacy notice

Please don't upload real IDs, deeds or other real documents to the portal. Use test data only until we publish the final notice.

My Trish Advisor, in Puerto Morelos, Quintana Roo, Mexico, decides how your personal data is used. For any question, write to mytrishadvisor@gmail.com.

• Contact details: name, email, phone, WhatsApp and preferred language.
• Account: your sign-in email and, if you sign in with Google, the basic profile details Google shares.
• Property: address, features, photos, prices, availability and visit results.
• Documents: IDs, deeds, permits, and tax or insurance papers, and the details we keep from them.
• Payments in the portal: the amount, currency, method, date and reference of what you pay. These are financial data, and we will ask for your consent before handling them.
• Bookings on the site: what you enter when you book a tour, a transfer, a consult or a gift card (dates, people, flight, notes), the amount paid, and the phone and email you give on the payment page. Your card details go to Stripe: we never see or store them.
• The site's request forms: they don't store what you type; they write a WhatsApp message that you choose to send.

• To answer your questions and requests.
• To give you secure access to the portal.
• To charge for, confirm and provide the services you book on the site.
• To review, verify, visit and list your property, and to record your payments.
• To meet our legal obligations.

We don't sell your personal data.

Files you upload stay in private storage only until our team reads them and confirms their details; then they are deleted. We keep the confirmed details, such as the last four digits of an ID, who confirmed them and when.

Within our team, each person sees only the part their work needs. These providers serve us and may handle data outside Mexico, including in Canada and the United States:

• Nodo: operates the portal (NODO Realty).
• Supabase: database, sign-in and files.
• Vercel: hosting for the site and the portal.
• Resend: emails with your sign-in code.
• Stripe: card payments for bookings on the site.
• Google: only if you choose to sign in with Google.
• WhatsApp: only if you choose to message us there.

The portal and the site editor use cookies to keep people signed in. On the public site your light or dark theme is kept in your browser and we set no cookies of our own; Stripe's payment page uses its own. We don't use advertising cookies or analytics tools.

We keep your data while we need it for the purposes in this notice or the law requires it. Test data is cleared before the portal opens to real owners.

You can ask to access, correct or cancel your data, object to its use (ARCO rights), or withdraw your consent. Write to mytrishadvisor@gmail.com with your name and what you are asking for. We will reply within the time set by Mexico's personal data protection law.

We will publish any change to this notice here.

Write to us at mytrishadvisor@gmail.com. See also: Terms of use.