Terms of use

The site and the portal are being tested. They may change, fail or become unavailable, and test data may be deleted without notice. The site's listings, tours, prices and reviews may be samples, so please don't treat them as an offer.

• Your access is personal: please don't share your codes or your account.
• Tell us right away if you think someone else has used your account.
• We may suspend access that is misused or puts the service at risk.

You are responsible for making sure what you send is accurate and that you have the right to share it. You allow us to use it to review and manage your property, and to publish the details and photos of listings you authorize.

• Accessing other people's data or accounts, or trying to get around security.
• Sending false or illegal information, or information you have no right to share.
• Disrupting the service or scraping its content.

Using the portal doesn't guarantee that a property will be approved, listed, rented or sold. The fees, commissions and conditions of each service are agreed separately with My Trish Advisor. Tours, transport and other third-party services are also subject to their provider's conditions.

Some tours, transfers, consults and gift cards can be booked and paid for on the site, by card, on Stripe's secure page. For tours and transfers you pay a deposit online and the rest in cash on the day; consults and gift cards are paid in full. Your booking is confirmed when My Trish Advisor confirms it on WhatsApp, and before confirming it gives you that service's change, cancellation and refund conditions.

My Trish Advisor's brand, text and images belong to it or its licensors, and the portal software belongs to Nodo. Please don't copy or use them without permission. The information on the site is general and doesn't replace legal, tax or immigration advice.

We provide the site and the portal as they are. As far as the law allows, we aren't liable for indirect damages or for losses caused by service interruptions or errors. Nothing here limits your rights as a consumer under Mexican law.

These terms are governed by the laws of Mexico. The competent courts are those of Quintana Roo, unless the law entitles you to others. We will publish any change here.

Write to us at mytrishadvisor@gmail.com. See also: Privacy notice.